A 99.9% Server Uptime
Our cloud website hosting platform is based on a reliable, top–notch hardware architecture and a significantly modified Linux variation. That is why, no matter what your site is, or how many web site visitors you’ve got, or even in case there is a DoS assault, our hosting servers will stay up and running and your web sites will stay accessible online.
All cloud website hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on enterprise–level hardware parts fabricated by Juniper. Plus, on each router, we have put a firewall with an advanced set of rules to successfully sift all dubious requests.
Therefore, in each of our datacenters – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at stake, you can’t feel really safe. For this reason, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our hosting service or in case you want to get a more powerful web hosting solution, such as a Linux VPS servers or a Linux dedicated servers – you’ll receive your money back in full, with no hidden fees or reimbursement charges.
24/7 Technical Support
When you own a hosting company, your customer service technicians are of paramount importance. This is why we have conscientiously selected a highly proficient team of tech support engineers, each with many years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All technical support tickets are replied to in less than sixty minutes and our average response time is just twenty minutes!