Customer Support

Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will open. It offers exhaustive info about all the operations that you can perform on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of video tutorials demonstrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our comprehensive FAQ section, which includes questions asked by actual clients and offers practical solutions. We regulary "revamp" our FAQ section with new questions & answers in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of client support engineers available 24/7/365 and ready to assist you with any problem. Each trouble ticket you open will be responded to within sixty minutes (the average trouble ticket response time is only 20 minutes), so you will never have to wait a long time to get an answer to your question.